Privacy Policy

Effective Date: February 12, 2026
Last Updated: February 12, 2026

Aqcuity LLC, doing business as 800fronto.ai ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website 800fronto.ai (our "Website") or use our services (collectively, the "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Services. By accessing or using this Website or Services, you agree to this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website and Services, including:

1.1 Personal Information

Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, payment information, or any other identifier by which you may be contacted online or offline ("Personal Information").

1.2 Business Information

Information about your business, such as company name, size, industry, and specific operational needs, which we collect to configure our AI agents to serve you better.

1.3 Usage Details

Information about your internet connection, the equipment you use to access our Services, and usage details. This may include traffic data, location data, logs, and other communication data and the resources that you access and use on the Services.

1.4 User Content

Data, text, files, audio recordings, or other materials that you upload, transmit, or process through our AI agents ("User Content"). This includes voice interactions, call transcripts, and customer data processed by the AI agents on your behalf.

2. How We Collect Information

We collect this information:

Directly from you when you provide it to us (e.g., filling out forms, subscribing to our service, configuring an AI agent).
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners or service providers.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide, maintain, and improve our AI agents and Services.
To process your specific requests and customization of your AI agents.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To train and improve our AI models (only using anonymized and aggregated data, unless you provide explicit consent for other uses).

4. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business (e.g., cloud hosting providers, payment processors, specialty AI model providers).
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Aqcuity LLC's assets.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Service and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Aqcuity LLC, our customers, or others.

5. Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Payment transactions are processed by third-party PCI-compliant vendors.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk.

6. AI and Voice Data

6.1 Voice Processing

Our Services involve the processing of voice data. This data is transcribed and processed to provide real-time responses. We may retain transcripts of these interactions for quality assurance and product improvement purposes, subject to your configuration settings.

6.2 Accuracy

While we strive for high accuracy, AI-transcribed data may contain errors. You are responsible for verifying the accuracy of critical information collected by our AI agents.

7. Integration with Third-Party Services

Our Services may allow you to integrate with third-party services (e.g., CRMs, calendars). If you choose to use these integrations, we will share data with those third parties as necessary to facilitate the integration. We are not responsible for the privacy practices of those third-party services.

8. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, such as the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us at privacy@800fronto.ai.

9. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Website home page or via email. The date the privacy policy was last revised is identified at the top of the page.

10. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Aqcuity LLC
d/b/a 800fronto.ai
Email: privacy@800fronto.ai
Website: https://800fronto.ai